Primo Status

Primo Status

All systems are operational.

Last updated 4 weeks ago

    • North Taranaki

      Operational

    • East Taranaki

      Operational

    • South Taranaki

      Operational

    • Copper Network

      Operational

    • UFB - Chorus

      Operational

    • UFB - TFF

      Operational

    • UFB - Egmont Village

      Operational

    • UFB - Ohawe

      Operational

    • Mobile - Data

      Operational

    • Mobile - Voice

      Operational

    • Mobile - Messaging

      Operational

    • Website - primo.nz

      Operational

    • Customer Portal - my.primo.nz

      Operational

    • Datacentre - New Plymouth

      Operational

    • Datacentre - Auckland

      Operational

Planned maintenance

  • Emergency maintenance - Primo network

    5 days from now 2026-10-19 11:00 UTC
    Upcoming

    Primo's network team will be working on the core infrastructure. Fibre customers may experience a complete outage in this window and wireless customers may experience reduced service quality.

  • Tuatahi Planned Maintenance - Hawera - CHG0044009

    6 days from now 2026-10-21 10:00 UTC
    Upcoming

    Tuatahi First Fibre are performing core network upgrades. Expect an outage of up to 15 minutes sometime during the outage window.

    Affected Components: UFB - TFF

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.