Primo Status

Primo Status

Some systems are under maintenance.

Last updated 3 weeks ago
    • North Taranaki

      Operational
    • East Taranaki

      Operational
    • South Taranaki

      Operational
    • Copper Network

      Operational
    • UFB - Chorus

      Under maintenance
    • UFB - TFF

      Operational
    • UFB - Egmont Village

      Operational
    • UFB - Ohawe

      Operational
    • Mobile - Data

      Operational
    • Mobile - Voice

      Operational
    • Mobile - Messaging

      Operational
    • Website - primo.nz

      Operational
    • Customer Portal - my.primo.nz

      Operational
    • Datacentre - New Plymouth

      Operational
    • Datacentre - Auckland

      Operational

Planned maintenance

  • In progress

    Chorus is performing planned maintenance on its network in the Spotswood area. Services in the impacted area will experience an outage of up to 60mins within the scheduled window.

    Affected Components: UFB - Chorus
  • Emergency maintenance - Primo network

    5 days from now 2026-10-19 11:00 UTC
    Upcoming

    Primo's network team will be working on the core infrastructure. Fibre customers may experience a complete outage in this window and wireless customers may experience reduced service quality.

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.