Primo Status

Primo Status

All systems are operational.

Last updated 1 week ago

    • North Taranaki

      Operational

    • East Taranaki

      Operational

    • South Taranaki

      Operational

    • Copper Network

      Operational

    • UFB - Chorus

      Operational

    • UFB - TFF

      Operational

    • UFB - Egmont Village

      Operational

    • UFB - Ohawe

      Operational

    • Mobile - Data

      Operational

    • Mobile - Voice

      Operational

    • Mobile - Messaging

      Operational

    • Website - primo.nz

      Operational

    • Customer Portal - my.primo.nz

      Operational

    • Datacentre - New Plymouth

      Operational

    • Datacentre - Auckland

      Operational

Planned maintenance

  • Hawera UFB - Planned Network Maintenance - CHG0043746

    1 week from now 2026-10-08 10:00 UTC
    Upcoming

    Tuatahi are performing network upgrades on core equipment. Expect an outage of up to 15 minutes during the outage window.

    Affected Components: UFB - TFF

  • Planned Maintenance - Spotswood Chorus Fibre Network

    1 week from now 2026-10-13 11:01 UTC
    Upcoming

    Chorus is performing planned maintenance on its network in the Spotswood area. Services in the impacted area will experience an outage of up to 60mins within the scheduled window.

    Affected Components: UFB - Chorus

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.