Primo Status

Primo Status

All systems are operational.

Last updated 2 weeks ago

    • North Taranaki

      Operational

    • East Taranaki

      Operational

    • South Taranaki

      Operational

    • Copper Network

      Operational

    • UFB - Chorus

      Operational

    • UFB - TFF

      Operational

    • UFB - Egmont Village

      Operational

    • UFB - Ohawe

      Operational

    • Mobile - Data

      Operational

    • Mobile - Voice

      Operational

    • Mobile - Messaging

      Operational

    • Website - primo.nz

      Operational

    • Customer Portal - my.primo.nz

      Operational

    • Datacentre - New Plymouth

      Operational

    • Datacentre - Auckland

      Operational

Planned maintenance

  • Tuatahi Planned Maintenance - CHG0044110

    5 days from now 2026-11-11 10:00 UTC
    Upcoming

    Tuatahi are preforming updates to their core network devices, services will experience up to a 60-minute outage as the work is completed.

    Affected Components: UFB - TFF

  • Chorus Planned Maintenance - CRQ000614384611

    6 days from now 2026-11-12 11:01 UTC
    Upcoming

    Your connection may experience an outage of up to 60 minutes sometime during the outage window.

    Affected Components: UFB - Chorus

  • Primo Planned Maintenance

    1 week from now 2026-11-18 20:00 UTC
    Upcoming

    Field teams will be performing work on our Okoki access point

    Affected Components: North Taranaki

  • Primo Planned Maintenance

    2 weeks from now 2026-11-23 19:00 UTC
    Upcoming

    Field teams will be performing maintenance on the Oru access point

    Affected Components: South Taranaki

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.