Primo Status

Primo Status

Some systems are under maintenance.

Last updated 6 days ago

    • North Taranaki

      Operational

    • East Taranaki

      Operational

    • South Taranaki

      Operational

    • Copper Network

      Operational

    • UFB - Chorus

      Under maintenance

    • UFB - TFF

      Operational

    • UFB - Egmont Village

      Operational

    • UFB - Ohawe

      Operational

    • Mobile - Data

      Operational

    • Mobile - Voice

      Operational

    • Mobile - Messaging

      Operational

    • Website - primo.nz

      Operational

    • Customer Portal - my.primo.nz

      Operational

    • Datacentre - New Plymouth

      Operational

    • Datacentre - Auckland

      Operational

Planned maintenance

  • Chorus Planned Maintenance - CRQ000614347125

    14 minutes ago 2026-10-27 11:01 UTC
    In progress

    Your connection may experience an outage of up to 60 minutes sometime during the outage window.

    Affected Components: UFB - Chorus

  • Tuatahi Planned Maintenance - CHG0044110

    2 weeks from now 2026-11-11 10:00 UTC
    Upcoming

    Tuatahi are preforming updates to their core network devices, services will experience up to a 60-minute outage as the work is completed.

    Affected Components: UFB - TFF

Past incidents

Tuatahi First Fibre Planned Maintenance - CHG0043048 and CHG0043049

3 months ago 2026-06-29 18:00 UTC
Complete
Affected Components: UFB - TFF

Tuatahi are performing firmware upgrades on core elements. Fibre connections may have an outage of up to 60 minutes during the outage window.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.