Primo Status

Primo Status

All systems are operational.

Last updated 2 months ago

    • North Taranaki

      Operational

    • East Taranaki

      Operational

    • South Taranaki

      Operational

    • Copper Network

      Operational

    • UFB - Chorus

      Operational

    • UFB - TFF

      Operational

    • UFB - Egmont Village

      Operational

    • UFB - Ohawe

      Operational

    • Mobile - Data

      Operational

    • Mobile - Voice

      Operational

    • Mobile - Messaging

      Operational

    • Website - primo.nz

      Operational

    • Customer Portal - my.primo.nz

      Operational

    • Datacentre - New Plymouth

      Operational

    • Datacentre - Auckland

      Operational

Past incidents

No incidents reported.

No incidents reported.

Tuatahi First Fibre Planned Maintenance - CHG0042876 and CHG0042889

2 months ago 2026-06-30 06:00 UTC
Complete
Affected Components: UFB - TFF

Tuatahi are performing firmware upgrades on core elements. Fibre connections may have an outage of up to 15 minutes during the outage window.

Tuatahi First Fibre Planned Maintenance - CHG0043048 and CHG0043049

2 months ago 2026-06-29 06:00 UTC
Complete
Affected Components: UFB - TFF

Tuatahi are performing firmware upgrades on core elements. Fibre connections may have an outage of up to 60 minutes during the outage window.

No incidents reported.

No incidents reported.

No incidents reported.