Network Outage - Chorus

Incident resolved.

All Services have been restored.

Services are restoring. We'll continue to monitor. If your service is still not working or having problems, please give your router a power cycle and if that doesn't help, give us a call on 0800123774 or email helpdesk@primo.nz

Faulty equipment has been identified, we're working to replace as soon as we can.

We're aware of an outage affecting customers on Chorus network connections. We're investigating and will post an update on next status change.